Process
Last Updated: 5 July 2025
Every engagement follows a structured, confidential process designed to understand your situation, provide clear practical support, and ensure complete privacy throughout.
1. Initial Contact
Get in touch using the contact form with a brief description of your situation. This initial contact is always handled with complete discretion. I'll respond within 24 hours to arrange a confidential conversation.
2. Confidential Discussion
We'll have a brief, confidential conversation to understand your situation and explore how I might be able to help. This discussion is obligation-free and allows us both to determine if there's a good fit for the work.
3. Proposal and Agreement
If we both agree to proceed, I'll provide a clear proposal outlining the scope of work, timescales, and fees. This includes a formal confidentiality agreement and explanation of how your material will be handled securely.
4. Secure Information Transfer
All documents and information are transferred using end-to-end encrypted systems. You'll receive secure links for uploading materials, and I'll provide detailed instructions for maintaining security throughout the process.
5. Analysis and Preparation
I'll review your material carefully, identify key issues, and begin preparing the agreed deliverables. This might involve document review, drafting correspondence, organising evidence, or preparing structured summaries.
6. Regular Updates
You'll receive regular progress updates and have opportunities to review draft work. The process is collaborative—your input and feedback are essential to ensure the final deliverables meet your needs.
7. Final Delivery
All final documents are delivered securely with password protection where appropriate. You'll receive clear explanations of what's been prepared and how it can be used effectively going forward.
8. Ongoing Support
If your situation evolves or you need additional support, I'm available for follow-up work. This might include updating documents, preparing for new developments, or helping you work with legal professionals.
Security and Privacy Throughout
At every stage of this process, your privacy and security are paramount:
- All communications use encrypted channels
- Documents are stored using zero-knowledge systems
- Material is never shared with third parties without your consent
- Work can be conducted entirely offline when required
- Your information is never fed into AI systems or cloud services
What You Can Expect
Clear Communication: You'll always know what's happening, when, and why. No legal jargon or unnecessary complexity.
Realistic Timescales: I'll give you honest estimates of how long work will take and keep you updated if anything changes.
Practical Focus: Everything is designed to be useful in the real world, whether that's for your own use or for working with legal professionals.
Complete Discretion: Your business remains private throughout the process and beyond.
Typical Timescales
Simple document review: 2-5 working days
Correspondence drafting: 3-7 working days
Case preparation and bundling: 1-3 weeks
Complex dispute organisation: 2-6 weeks
All timescales depend on the complexity of your situation and the volume of material involved. I'll provide realistic estimates during our initial discussion.
Getting Started
The first step is always a brief, confidential conversation to understand your situation. There's no obligation, and initial discussions are always handled with complete discretion.
Use the contact form to get in touch, and I'll respond within 24 hours to arrange a time to speak.